Everyday care

Urgent Care

Talk to a licensed clinician about common, non-emergency illnesses without a trip to a clinic. Get an assessment, practical advice and a clear plan, often in a single visit.

  • Average 10 min wait (demo)
  • Secure video visit
  • Follow-up messaging
Clinician with a headset on a video call with a patient
Overview

What’s included

Urgent Care visits are designed to be simple and unhurried. Here is what you can expect when you book through Telemedicine.

  • On-demand video visits
  • Average 10-minute wait (demo)
  • Prescriptions when appropriate
  • Visit notes in your account
Common concerns

Concerns we can talk about

This list is illustrative. Your clinician will decide whether a virtual visit is right for you.

  • Cold and flu symptoms
  • Sinus pressure
  • Sore throat
  • Urinary symptoms
  • Minor rashes
  • Seasonal allergies
  • Pink eye
  • Minor injuries advice
Benefits

Why choose urgent care online

Skip the waiting room

Join from home, work or wherever you are, on any device.

Day and night

Clinicians are available around the clock, including weekends and holidays.

Clear next steps

Leave every visit with written advice and a follow-up plan.

What to expect

How the consultation works

  1. Step 1: Share your symptoms

    Answer a few questions about how you feel and your health history.

  2. Step 2: Talk with a clinician

    Meet a licensed clinician over secure video and discuss your concerns.

  3. Step 3: Get a care plan

    Leave with clear next steps, visit notes and, if appropriate, a prescription.

  4. Step 4: Follow up

    Message your care team or book a follow-up visit from your account.

Your care team

Clinicians who offer this service

All doctors
FAQ

Urgent Care questions

Still unsure if this service is right for you? Our care team can help.

Contact Support
How quickly can I be seen?

Demo wait times average around ten minutes for on-demand visits. You can also book a time that suits you.

Can I get a prescription?

If your clinician decides it is appropriate, they can send a prescription to your chosen pharmacy.

What if I need to be seen in person?

Some concerns need a physical exam or tests. Your clinician will explain why and suggest suitable next steps. For emergencies, contact your local emergency services.

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Ready to start your urgent care visit?

Start a video visit in minutes, or book a time that suits you.

Demo content. This page is part of a website theme. It does not provide medical advice. If you are experiencing a medical emergency, contact your local emergency services or go to the nearest emergency room.