Interview techniques
How we prepare for a one-hour interview
The research doc, the question map and the one thing we never write down — a look at the eight hours behind every conversation.
People sometimes assume a good interview is mostly charm. In our experience it is mostly preparation — about eight hours of it for every hour you hear.
Step one: read everything, then put it away
For each guest we build a research document: past interviews, talks, essays, social posts and anything they have written about their work. The goal is not to find questions. It is to find the edges of the public story — the places where a guest’s answers start to sound rehearsed.
Once the document is done, we close it. Walking in with a script is the fastest way to stop listening.
Step two: the question map
Instead of a list of questions, we draw a map. In the middle is the one decision we think defines the guest’s story. Around it are four or five areas we want to explore, each with a single opening question.
The map lets the conversation wander without getting lost. If a guest takes us somewhere unexpected, we can follow and still find our way back.
Step three: the pre-call
We spend fifteen minutes on a call with every guest before recording. We explain how the conversation will flow, check their audio setup and ask one question we are genuinely curious about. Often, their answer becomes the opening of the episode.
The one thing we never write down
We never write down the last question. It always comes from something the guest said in the previous fifty minutes. That’s usually the moment listeners quote back to us.
Try it yourself
You don’t need a podcast to use this. The same approach works for customer interviews, hiring conversations and difficult one-on-ones: prepare deeply, then listen as if you hadn’t.
Maya is a former product lead and a coach to first-time founders. She brings a researcher's patience to every interview and has a habit of finding the one story a guest has never told on air.