Patient Guides
When to Choose a Virtual Doctor Visit
A simple way to think about which concerns suit a video visit and which need in-person or emergency care.
Video visits are convenient, but they are not right for everything. Here is a simple way to think about it.
Often a good fit
- Common cold and flu-like symptoms
- Seasonal allergies
- Minor skin concerns you can show on camera
- Medication questions and follow-ups
- Talking therapy and check-ins
Usually needs in-person care
- Concerns that need a hands-on examination
- Situations where tests, imaging or procedures are likely
- Injuries that may need assessment of bones or joints
Emergencies
If you have severe symptoms, such as trouble breathing, chest pain or signs of a stroke, contact your local emergency services immediately. Do not wait for a video visit.
When in doubt, a virtual clinician can help you decide on the right next step.
General demo content only. Always follow the advice of a qualified clinician.
General information only. This article is demo content for a website theme and is not medical advice. Always consult a qualified clinician.
